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A Knowledge Management Case Study in Developing, Documenting, and Distributing Learning
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Author(s):
Brigette McGregor-MacDonald (Marsh Inc., UK)
Copyright:
2005
Pages:
13
Source title:
Case Studies in Knowledge Management
Source Author(s)/Editor(s):
Murray E. Jennex
(San Diego State University, USA)
DOI:
10.4018/978-1-59140-351-7.ch002
Keywords:
Information Science Reference
/
Knowledge Management
/
Library & Information Science
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A Knowledge Management Case Study in Developing, Documenting, and Distributing Learning
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Abstract
This case study reflects the work of a global organization in its knowledge management efforts to sustain and transfer learning from a global leadership development curriculum. It focuses on the Knowledge Management (KM) solution developed to support employees to sustain their learning, to enable them to share their insights and experiences with others, and thus increase organizational capability. The paper is written to illustrate an example of a large organization’s efforts to engage employees to share their learning from a management programme across geographical and cultural boundaries.
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