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Knowledge Engineering, Cognitive Ergonomics, and Knowledge Management in 2017: A New Delphi Paradigm With Applications
Abstract
Today there is a new emphasis on a discipline related to knowledge engineering (KE): knowledge management (KM). The chapter shows that a Delphi methodology, developed and used with real success from 1986 through 2003, can be revised and up-dated to take a place in the spectrum of KE/KM. This new model combines elements of a Pareto technique at the front end of an small group Delphi paradigm/estimate-talk-estimate (SGDP/ETE) process to initially identify and sharpen the criticality of problems and their solutions. The final stage of the model uses real time Delphi (RTD) techniques. As a result, the final paradigm uses today's technology to achieve extremely accurate decision making and indicate what can be successful courses of action across many venues. Examples will be given of how this new model could be applied to current, real-life problems in three very different arenas.
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