IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Investing in Online Privacy Policy for Small Business as Part of B2C Web Site Management: Issues and Challenges

Investing in Online Privacy Policy for Small Business as Part of B2C Web Site Management: Issues and Challenges
View Sample PDF
Author(s): Geoff Erwin (Cape Peninsula University of Technology, South Africa) and Mike Moncrieff (Cape Peninsula University of Technology, South Africa)
Copyright: 2008
Pages: 9
Source title: Information Communication Technologies: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Craig Van Slyke (University of Central Florida, USA)
DOI: 10.4018/978-1-59904-949-6.ch209
ISBN13: 9781599049496
ISBN10: 159904949X
EISBN13: 9781599049502

Purchase


Abstract

“You have zero privacy anyway. Get over it.” These words by Scott McNeally, CEO of Sun Microsystems, represent one pole of opinion on the privacy protection spectrum in the global world of the World Wide Web and Internet. At the other end, some authors identify privacy as “… perhaps the most contentious and serious issue facing information and communication technology (ICT) managers …” Assessing these extreme opinions, how does a small business Web site operator determine a feasible and responsible course of action for handling personally identifiable information collected in the course of business? Theoretical and practical frameworks must reinforce privacy treatment. Mishandling of the privacy issue can disrupt both the reputation and success of an e-commerce or other Web site, threatening the return on investment for the business. This chapter explores the current developments in privacy legislation in South Africa and examines the practical issues faced by a business-to-consumer (B2C) small business Web site owner implementing an online privacy policy.

Related Content

Measuring Collaboration in Online Communications
Albert L. Ingram (2005). Encyclopedia of Information Science and Technology (pp. 1912-1916).
View Details View Details PDF Full Text View Sample PDF
Systems Requirements and Prototyping
Vincent C. Yen (2006). Cases on Information Technology Planning, Design and Implementation (pp. 122-136).
View Details View Details PDF Full Text View Sample PDF
E-News: Community Interaction through Journalism
Matthew Simpson, Jay Burmeister and Michael Docherty (2008). Information Communication Technologies: Concepts, Methodologies, Tools, and Applications (pp. 1468-1481).
View Details View Details PDF Full Text View Sample PDF
MACROS: Case Study of Knowledge Sharing System Development within New York State Government Agencies
Jing Zhang, Theresa A. Paro and Joseph Sarkis (2006). Cases on Information Technology: Lessons Learned, Volume 7 (pp. 419-439).
View Details View Details PDF Full Text View Sample PDF
Privacy Protection Overseas as Perceived by USA-Based IT Professionals
Jaymeen R. Shah (2009). Handbook of Research on Information Management and the Global Landscape (pp. 44-58).
View Details View Details PDF Full Text View Sample PDF
Body Bottom