IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Investing in Online Privacy Policy for Small Business as Part of B2C Web Site Management: Issues and Challenges

Investing in Online Privacy Policy for Small Business as Part of B2C Web Site Management: Issues and Challenges
View Sample PDF
Author(s): Geoff Erwin (Cape Peninsula University of Technology, South Africa) and Mike Moncrieff (Cape Peninsula University of Technology, South Africa)
Copyright: 2008
Pages: 9
Source title: Information Communication Technologies: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Craig Van Slyke (University of Central Florida, USA)
DOI: 10.4018/978-1-59904-949-6.ch209
ISBN13: 9781599049496
ISBN10: 159904949X
EISBN13: 9781599049502

Purchase


Abstract

“You have zero privacy anyway. Get over it.” These words by Scott McNeally, CEO of Sun Microsystems, represent one pole of opinion on the privacy protection spectrum in the global world of the World Wide Web and Internet. At the other end, some authors identify privacy as “… perhaps the most contentious and serious issue facing information and communication technology (ICT) managers …” Assessing these extreme opinions, how does a small business Web site operator determine a feasible and responsible course of action for handling personally identifiable information collected in the course of business? Theoretical and practical frameworks must reinforce privacy treatment. Mishandling of the privacy issue can disrupt both the reputation and success of an e-commerce or other Web site, threatening the return on investment for the business. This chapter explores the current developments in privacy legislation in South Africa and examines the practical issues faced by a business-to-consumer (B2C) small business Web site owner implementing an online privacy policy.

Related Content

Knowledge Management in Construction Projects: A Way Forward in Dealing with Tacit Knowledge
Min An and Hesham S. Ahmad (2012). Project Management Techniques and Innovations in Information Technology (pp. 86-114).
View Details View Details PDF Full Text View Sample PDF
The Changing Library Education Curriculum
Vicki L. Gergory (2005). Encyclopedia of Information Science and Technology (pp. 2799-2802).
View Details View Details PDF Full Text View Sample PDF
Technological Modernization of Peru's Public Registries
Antonio Diaz-Andrade and Martín Santana-Ormeño (2006). Cases on Information Technology Planning, Design and Implementation (pp. 245-264).
View Details View Details PDF Full Text View Sample PDF
Future Trends: Global Projects & Virtual Teaming
Debra D. Orosbullard (2009). Handbook of Research on Technology Project Management, Planning, and Operations (pp. 480-493).
View Details View Details PDF Full Text View Sample PDF
A Method to Quantify Corpus Similarity and its Application to Quantifying the Degree of Literality in a Document
Etienne Denoual (2008). Information Communication Technologies: Concepts, Methodologies, Tools, and Applications (pp. 751-763).
View Details View Details PDF Full Text View Sample PDF
Body Bottom