Interactive Reference: Online Features to Enrich Content and Improve the User Experience

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Author(s): Tom Beyer (iFactory, USA)
Copyright: 2012
Pages: 14
Source title: E-Reference Context and Discoverability in Libraries: Issues and Concepts
Source Author(s)/Editor(s): Sue Polanka (Wright State University, USA)
DOI: 10.4018/978-1-61350-308-9.ch009

Keywords: Information Science Reference / Library & Information Science / Library Information Systems / Library Science

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Abstract

This is a survey of the current state of online reference products and the variety of interactive features that can help make the next generation of these products more functional and their content more discoverable. Topics examined include: addition of multi-media content to text; interfaces for comparing texts; timelines and maps for browsing; taxonomy and ontology; improvements to search functions and search results; inter-linking of products; issues around saving data, personalization, and creation of custom publications; and mobile devices.

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Interactive Reference: Online Features to Enrich Content and Improve the User Experience

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