Innovation in New Technology and Knowledge Management: Comparative Case Studies of its Evolution during a Quarter Century of Change

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Author(s): Sean Tung-Xiung Wu (Shih Hsin University, Taiwan)
Copyright: 2011
Pages: 17
Source title: Innovative Knowledge Management: Concepts for Organizational Creativity and Collaborative Design
Source Author(s)/Editor(s): Alan Eardley (Staffordshire University, UK)and Lorna Uden (Staffordshire University, UK)
DOI: 10.4018/978-1-60566-701-0.ch005

Keywords: Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

The research on which this chapter is based monitors the evolution of IT innovations and their effect on human emotions, including longitudinal influential factors, and examines some of the resulting syndromes, which are termed Computer Fear Syndrome (CFS) and User Alienation Syndrome (UAS). The research involves an analysis of the empirical data derived from several case studies and concludes with a funnel model that explains appropriate management action and puts forward new ideas for developing knowledge management systems in a variety of organizations that may alleviate or prevent such syndromes in the work place.

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Innovation in New Technology and Knowledge Management: Comparative Case Studies of its Evolution during a Quarter Century of Change

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