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Implementation of Digital Health Tools to Support Patient Care Journey
Abstract
The process of transforming healthcare to support population health where care is transitioned into the patient ecosystem has been a challenge for health systems. While health systems interact with patients to co-create or co-produce value to address preventive care or treat specific health conditions in a provider ecosystem, the rest of the patient care journey that includes decision making to seek care and adherence to care practices designed are done in the patient ecosystem, often influenced by multiple social, cultural, and environmental factors. In this chapter, we will look at how one health system that is designing a mix of digital tools to influence patient care journey both inside and outside the provider ecosystem.
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