Human Factors Required for Building NLP Systems

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Author(s): Daout Daoud (Princess Sumaya University for Technology, Jordan)and Samir Abou El-Seoud (Princess Sumaya University for Technology, Jordan)
Copyright: 2011
Pages: 38
Source title: Technology for Facilitating Humanity and Combating Social Deviations: Interdisciplinary Perspectives
Source Author(s)/Editor(s): Miguel Vargas Martin (University of Ontario Institute of Technology, Canada), Miguel A. Garcia-Ruiz (Algoma University, Canada)and Arthur Edwards (University of Colima, Mexico)
DOI: 10.4018/978-1-60960-094-5.ch014

Keywords: Human Aspects of Technology / Information Science Reference / Social Sciences & Humanities

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Abstract

The chapter illustrates the importance of human factors required for building natural language processing (NLP) systems. The authors will examine different NL interface style and processing and correlate them with human factors such as: domain, interface, text style and medium of communication. They verified our assumption by presenting a NLP system which was built as a proof-of- concept. However, because of semantics and the very nature of language, the authors discuss our concern with possible abuse by unscrupulous persons who would attempt to exploit NLP systems for reasons other than legitimate information exchange.

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