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M-Government: An Opportunity for Addressing the Digital Divide
Abstract
This chapter looks at technological inequities throughout the world within the context of e-government. The purpose of the study is to evaluate and highlight existing digital divides and current trends among the various divides. The concept of the digital divide, within the context of e-government, is often associated with the lack of access and resources to citizens for the purpose of utilizing technology in working with government. Utilizing survey data of international municipal Web portals as well as existing United Nations data, this research evaluates existing divides throughout the world. Through these findings, the authors underscore opportunities for addressing such existing divides and modes of increasing e-government performance. Specifically, mobile technology or m-government is examined as a medium for further connecting government and its citizens.
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