Government and Mobile: A Gear Change?

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Author(s): Wendy Li (The University of Melbourne, Australia)
Copyright: 2016
Pages: 17
Source title: Handbook of Research on Human Social Interaction in the Age of Mobile Devices
Source Author(s)/Editor(s): Xiaoge Xu (Botswana International University of Science and Technology, Botswana)
DOI: 10.4018/978-1-5225-0469-6.ch007

Keywords: Human Aspects of Technology / Information Science Reference / Social Sciences & Humanities

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Abstract

This chapter presents a comprehensive review of what has been examined in the past and what needs to be explored in the future concerning mobile government (m-government). As an emerging branch of mobile services, m-government intends to help governments to better serve for the public, the business and non-government organizations with the assistance of mobile technologies. Although m-government originated from electronic government (e-government), it is not just a simple extension in respect to technological developments but a transformation from e-government to m-government. What matters most and is worthy of being further enhanced in this revolutionary process is the improvement of government's mobility instead of up-to-date technologies. That is to say, the shift from e-government to m-government is a game change instead of a gear change.

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Government and Mobile: A Gear Change?

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