Fostering Discovery through Web Interface Design: Perpetual Beta as the New Norm

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Author(s): Juliet Kerico (Southern Illinois University Edwardsville, USA), Paul Anthony (Southern Illinois University Edwardsville, USA), Chris Bulock (Southern Illinois University Edwardsville, USA)and Lynn Fields (Southern Illinois University Edwardsville, USA)
Copyright: 2012
Pages: 15
Source title: Planning and Implementing Resource Discovery Tools in Academic Libraries
Source Author(s)/Editor(s): Mary Pagliero Popp (Indiana University, USA)and Diane Dallis (Indiana University, USA)
DOI: 10.4018/978-1-4666-1821-3.ch016

Keywords: Information Science Reference / Library & Information Science / Library Information Systems / Library Science

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Abstract

In 2009, the Library & Information Services (LIS) Web Task Force of Southern Illinois University Edwardsville (SIUE) was charged with improving its website in light of the increasing challenges presented by organizing, maintaining, and promoting its rapidly expanding selection of electronic resources. Due to budgetary constraints, a commercial tool for improving resource discovery was not an option. The Task Force chose to consider improved Web design as a solution to the problem. The resulting process of ongoing library Web site redesign, fueled by extensive user feedback at multiple stages, is discussed. In addition, the progression from a paper-based survey to an observation study of users is outlined and analyzed. Such activities inform the user experience and provide an opportunity to use improved design to reinforce principles of library instruction.

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Fostering Discovery through Web Interface Design: Perpetual Beta as the New Norm

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