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Environment Related Issues
Abstract
The technology and trust model proposed earlier in this book, included environment related trust issues as one category of determinants of levels of trust in B2B e-commerce. These issues relate to a number of factors that may influence creation of a general environment of trust in B2B e-commerce infrastructure among the members of trading partner community. These factors influence the general attitudes, perceptions, beliefs, etc. of users/trading partners of e-commerce infrastructure, in general. This has affected the business relations among the trading parties involved. Though the inter-organizational systems have helped a lot in improving the business relations, the vulnerability and the virtual environment of such systems give rise to trust issues that may affect the level of adoption of B2B e-commerce. This chapter makes an attempt to empirically examine the relationship between the levels of trust and the identified environment-related trust issues.
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