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Enhancing Productivity through Social Computing
Abstract
This chapter posits that social computing applications, when appropriately combined, provide opportunities to facilitate organizational communication and collaboration, and ultimately, to enhance productivity. The authors illustrate this view by discussing ongoing work and initial experiences with the development and deployment of a number of social computing concepts and platforms. They particularly focus on the confluence of social bookmarking and social networks to enhance productivity in academic settings, as well as on the use of social networks for coordinating and managing group projects. They also discuss how social networks in immersive environments can result in opportunities for learning and training that may have a positive impact on productivity. They developed social computing prototypical applications for each of the areas they are exploring. Based upon observation of users and feedback obtained from them, they conclude that it is possible and desirable to take advantage of the collaborative nature of social computing applications so that participants engage in productive activities for the benefit of their organizations.
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