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Empathic Design Research Strategies: Designing For, With and By People with Disabilities
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Author(s): Deana McDonagh (University of Illinois Urbana-Champaign, USA), Joyce Thomas (University of Illinois Urbana-Champaign, USA), Lydia Khuri (University of Illinois Urbana-Champaign, USA), Susann Heft Sears (University of Illinois Urbana-Champaign, USA)and Feniosky Peña-Mora (University of Illinois Urbana-Champaign, USA)
Copyright: 2011
Pages: 22
Source title:
Handbook of Research on Trends in Product Design and Development: Technological and Organizational Perspectives
Source Author(s)/Editor(s): Arlindo Silva (Instituto Superior Tecnico, Portugal)and Ricardo Simoes (Polytechnic Institute of Cavado and Ave and University of Minho, Portugal)
DOI: 10.4018/978-1-61520-617-9.ch004
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Abstract
Demographics are shifting. People are living longer and are expecting a higher quality of life than previous generations. Over a typical lifespan we will develop a range of disabilities, which are no longer perceived as a barrier to having a good quality of life. User expectation of products is growing which suggests a balanced approach to functionality is more important than ever. Rather than designing for the users, we need to be designing intimately with them to ensure that more intuitive design outcomes are generated. Ideally we hope to see people with disabilities designing for the wider population, which will push this model more towards design by. Empathic design research is a strategy that relies on the end user being an active partner in the designing process, a co-creator of knowledge. The concepts of empathy, empathic horizon, and the material landscape are illustrated through the discussion of a pilot design course within a university context. Using this approach, students with physical (visible) disabilities and product design students worked together designing everyday products. This empathic approach highlights research strategies that can support more effective design outcomes.
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