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Efficacy of Supply Chain Collaboration on Resilience in the Fast-Moving Consumer Goods Retail Industry

Efficacy of Supply Chain Collaboration on Resilience in the Fast-Moving Consumer Goods Retail Industry
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Author(s): Nkechi Dorothy Neboh (Nelson Mandela University, Port Elizabeth, South Africa), Thokozani Patmond Mbhele (University of KwaZulu-Natal, Westville, South Africa)and Winston Shakantu (Nelson Mandela University, Port Elizabeth, South Africa)
Copyright: 2022
Pages: 21
Source title: Increasing Supply Chain Performance in Digital Society
Source Author(s)/Editor(s): Ramona Diana Leon (Universitat Politècnica de València, Spain), Raul Rodriguez-Rodriguez (Universitat Politècnica de València, Spain)and Juan-Jose Alfaro-Saiz (Universitat Politècnica de València, Spain)
DOI: 10.4018/978-1-7998-9715-6.ch007

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Abstract

Fast-moving consumer goods (FMCG) are driven by threats and nascent challenges that range from logistical issues to disruptions in the environment. The chapter aimed to determine the efficacy of supply chain collaboration on resilience in the industry. Scholars have constantly highlighted the need for supply chain collaboration by building supply chain resilience, necessitated against sporadic, disruptive, and unforeseen events in the business environment. The argument for businesses to desist from working in silos within their supply chain provokes this study. There seems to be a mismatch between the supply chain members in terms of integrating or collaborating efforts and their capabilities to be resilient when faced with disruptions. Organisations need to identify the variables that exist inside and outside of their environment to ensure alignment, collaboration, and integration. Centralisation of stocks, foreign exchange fluctuation, joint business plans, and longstanding collaboration with vendors could help promote supply chain resilience.

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