The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Effective Product Customization on the Web: An Information Systems Success Approach
|
|
Author(s): Pratyush Bharati (University of Massachusetts, USA) and Abhijit Chaudhury (Bryant College, USA)
Copyright: 2008
Pages: 16
Source title:
Innovative Technologies for Information Resources Management
Source Author(s)/Editor(s): Mehdi Khosrow-Pour (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-570-2.ch005
ISBN13: 9781599045702
ISBN10: 1599045702
EISBN13: 9781599045726
Purchase
|
Abstract
Product customization is an important facility that e-commerce offers to its users. On the Web, choiceboard systems have become quite prevalent as the means by which users are able to customize their products. These systems allow customers to configure products and services by choosing from a menu of attributes, components, delivery options, and prices. In the context of a choiceboard environment, this research examines the impact of system and information quality and information presentation on interface satisfaction and decision satisfaction. Further, it examines the impact of the latter two satisfaction factors on overall user satisfaction and intention to use. The research reveals that improved system quality, vis-à-vis choiceboards, leads to better information and decision satisfaction on the part of the users. This in turn leads to higher overall satisfaction and intention to use. The research uses an experiment for data collection and examines these relationships using the structural equation modeling (SEM) approach.
Related Content
|
ICT and Distance Learning for Agricultural Extension in Low Income Countries
Colin R. Latchem and Ajit Maru
(2008).
Information Communication Technologies: Concepts, Methodologies, Tools, and Applications
(pp. 1554-1560).
View Details
View Sample PDF
|
|
Information Systems and Technology Outsourcing: Case Lessons from “TravelTrack”
Jeremy Rose and Ray Hackney
(2001).
Pitfalls and Triumphs of Information Technology Management
(pp. 141-152).
View Details
View Sample PDF
|
|
Micro and Macro Level Issues in Curriculum Development
Johanna Lammintakanen and Sari Rissanen
(2009).
Encyclopedia of Information Science and Technology, Second Edition
(pp. 2546-2550).
View Details
View Sample PDF
|
|
Inclusion of Social Subsystem Issues in IT Investment Decisions: An Empirical Assessment
Sherry D. Ryan and Michael S. Gates
(2006).
Advanced Topics in Information Resources Management, Volume 5
(pp. 164-183).
View Details
View Sample PDF
|
|
On the Stability of Peer-to-Peer Networks in Real-World Environments
Zoltán Czirkos and Gábor Hosszú
(2009).
Encyclopedia of Information Communication Technology
(pp. 622-630).
View Details
View Sample PDF
|
|
|