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Development of a Simulation Model for Optimization of Business Process: Parameter Estimation and Practical Applications

Development of a Simulation Model for Optimization of Business Process: Parameter Estimation and Practical Applications
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Copyright: 2019
Pages: 17
Source title: Burstiness Management for Smart, Sustainable and Inclusive Growth: Emerging Research and Opportunities
Source Author(s)/Editor(s): Andreas Ahrens (Hochschule Wismar, Germany), Ojaras Purvinis (Kaunas University of Technology, Lithuania), Jeļena Zaščerinska (Centre for Education and Innovation Research, Latvia), Diana Micevičienė (Kaunas University of Technology, Lithuania) and Arūnas Tautkus (Kaunas University of Technology, Lithuania)
DOI: 10.4018/978-1-5225-5442-4.ch002

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Abstract

Optimization of business process assists in efficient organization of business process. For the success of optimization of business process, a simulation model based on gap processes for the analysis of buyers' burstiness in business process has been proposed. However, the model has to be validated. The aim of the research is to implement a validation approach to the simulation model based on gap processes for the optimization of business process underpinning elaboration of a new research question on the model validity. The meaning of the key concepts of “validation,” “model validation,” and “model validation approach” is studied. The results of the present research show that the application of real system measurements validates the simulation model for the optimization of business process. The novel contribution of the manuscript is revealed in the newly created research question on the proposed model validity. Directions of future research are proposed.

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