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Determinants of Manufacturing Firms' Use of Web-Based IOISs to Share Inventory Information with Key Partners: Comparing the Supplier and Customer Perspectives
Abstract
Based on the literature on the diffusion of innovations and on information systems, and building on emerging concepts in electronic collaboration (e-collaboration), this chapter analyses the influence of various determinants on manufacturing firms’ intent to use Web-based interorganizational information systems (IOISs) to share inventory information with their key suppliers. This theoretical model is tested on data collected from 498 senior managers of Canadian manufacturing firms. Findings indicate that a manufacturing firm’s organizational readiness, its past experience with e-commerce and its business relationships all affect its future use of Web-based IOISs to share inventory information with its key suppliers. The results of Tobit regressions also provide supporting evidence that firm size moderates the impact of the present use of e-commerce with suppliers on manufacturing firms’ intent to use Web-based IOISs to share inventory information with key suppliers. Finally, subsequent analyses also demonstrate that the determinants of manufacturing firms’ intent to use Web-based IOISs to exchange inventory information with key partners are the same whether the intended e-collaboration is to support relationships with key suppliers or key customers.
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