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Deriving a Multi-Theoretical Framework for BPS Research
Abstract
When it comes to developing theoretical foundations for such complex things as business process standardization or business process management researchers agree that no single theory is capable of explaining all phenomena that occur. The authors agree with that perspective and propose a multi-theoretical framework for BPS research by combining the Resource-Based View (RBV) of the firm with Dynamic Capabilities (DC) theory and some selected dynamic capabilities to conceptualize the specific requirements of BPS. Hence, the goal of this chapter is to lay out solid theoretical foundations for research on BPS. In a first step, the authors define the research context. Then several established theoretical lenses are presented, and finally, they are combined into a multi-theoretical framework for BPS research.
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