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Critical Success Factors for Partnering with Nonprofit Organizations on Digital Technology Service-Learning Projects: A Case Study
Abstract
This case study analyzes critical success factors for digital technology projects in service-learning courses at Pace University, a leading school of computer science and information systems in New York City. The study argues that the factors of collaboration, pedagogy, project management, strategy, and technology are foundational not only to implementing and generating meaningful benefits from projects, but also to ensuring durable and fruitful partnerships with nonprofit organizations. The findings from this case study will help instructors considering expansion of high-tech service-learning courses to secure innovative partnerships by encouraging all parties involved to maintain focus on service and human interactions rather than simply on technology.
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