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The E-Court Roadmap: Innovation and Integration An Australian Case Study
Abstract
This chapter tracks the response of Australian courts to rapid advances in ICT. It shows how, despite early resistance and a reactive approach to technology, Australian courts have been transformed by the challenges of implementing ICT. It illustrates with case studies the way Australian courts have drawn on each experience to improve their processes, and have come to lead the world in using practice notes and protocols as a control measure for procedural change. It reviews current experiences in Australian jurisdictions, presenting courts who now see ICT as a tool for managing workflows throughout their organisation. The authors foresee the challenge for Australian courts will be keeping this control, and contend that courts who achieve this are more likely to have ICT as the servant, not the master, of the justice process. They anticipate that Australia’s success can be seen as a paradigm for other courts facing similar challenges
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