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COUNTER and Non-COUNTER: Consolidating Vendor-Provided Usage Reports
Abstract
While ebrary, EBSCO, and Safari have implemented COUNTER reports to supply customers with standardized usage data, their “coexisting” non-COUNTER reports offer unique and in-depth information on user activities. Therefore, librarians should explore the benefits of both data and find strategies to overcome the inconsistencies and fill the gaps. Chapter 6 evaluates vendor COUNTER and non-COUNTER data in a larger context. It explores the possibility and feasibility to consolidate useful data from vendor COUNTER and non-COUNTER reports and discusses how to overcome the disparities and fill the gaps among the usage data from different vendors. The chapter focuses on the following basic questions: 1) What unique data from each vendor are significant? 2) Is it feasible to consolidate COUNTER and non-COUNTER usage data provided by a single vendor? 3) Can the differences between COUNTER and non-COUNTER data be reconciled?
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