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Consulting the British Public in the Digital Age: Technological Innovation and Internet Addiction in the Web 2.0 Era
Abstract
Over the last two decades, public confidence and trust in Government has declined visibly in several liberal democracies; giving way instead to disillusionment with current political institutions, actors, and practices, and rendering obsolete or inappropriate much of traditional democratic politics. Simultaneously, digital technologies have opened up huge opportunities and raised new challenges for public institutions and agencies. Through an analysis of the No. 10 Downing Street ePetitions Initiative based in the United Kingdom, this chapter will engage with issues related to the innovative use of digital network technology by Government to involve citizens in policy processes within existing democratic frameworks. The work examines whether the application of new digital platforms to participatory democracy in the Government 2.0 era leads eventually to radical transformations in government functioning and the body politic, or merely to modest, unspectacular political reform and to the emergence of technology-based pathologies and addictive behaviours amongst individuals in society.
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