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Communication Framework to Empower 21st Century Engineers and IT Professionals
Abstract
The role of communication has been emphasised ever since Dewey (1929; 1958) refreshingly eulogised the role and impact of communication in social discourse. Analysis of contemporary research outcomes and current literature clearly indicate that communication skills top the priority list with regard to workplace needs that will spur organizational advancement both financially and qualitatively. This chapter focuses on dissecting the workplace needs of engineers and IT professionals with specific emphasis on current and future communicational demands in the Malaysian engineering sector. It also highlights the non-linear nature of communication, which is essentially bidirectional or multidirectional in orientation. The chapter then elucidates its key findings within the Malaysian context as well as proposes a new curriculum design framework for the generation of contemporary syllabuses that meets the dynamic demands of workplace communication. It concludes with suggestions on how engineering and IT professionals as well as purveyors of communication skills syllabuses need to be sensitised on the importance of communication skills in the post-Fordian economic paradigm.
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