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E-Business and Nigerian Financial Firms Development: A Review of Key Determinants
Abstract
This research discusses Nigerian financial firms’ perspectives on key determinants of e-business deployment. It explores possible differences that exist among financial firms using in-house e-business capabilities and those that outsource their e-business capabilities. This chapter contributes to the few pieces of literature on e-business experiences among firms operating in Africa, particularly Nigeria. The Technology-Organization-Environment (TOE) model underpins the conceptual framework for this chapter. The independent variables are the firm, technological and environmental factors while e-business use constitutes the dependent variable. The findings reveal that all the factors were significant, but that environmental factors were key determinants of e-business use among the firms. In addition, this study reveals practitioners’ interests in Nigerian government agencies to maintain and enhance the existing e-business legal, regulatory and security frameworks in the country. By extension, this could enable greater e-business use in firms, which could improve the overall economy.
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