The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
IT Based Decision Tools for Item Processing Operations Management in Retail Banking
|
|
Author(s): Charles J. Malmborg (Rensselaer Polytechnic Institute, USA)
Copyright: 2002
Pages: 10
Source title:
Annals of Cases on Information Technology: Volume 4
Source Author(s)/Editor(s): Mehdi Khosrow-Pour (Information Resources Management Association, USA)
DOI: 10.4018/978-1-93070-840-2.ch003
ISBN13: 9781930708402
ISBN10: 1930708408
Purchase
|
Abstract
Merit Bank is a multi-line financial services company with $75 billion in assets and approximately 1,000 retail branches distributed across 20 geographic divisions in 16 states. In 1999, Merits retail banking operations generated $2.1 billion of revenues and $1 billion in net income. Over the past decade, Merits aggressive acquisition and consolidation strategy in its retail and commercial banking divisions has significantly increased check processing volumes and motivated major investments in automated imaging technology and branch operations reporting systems. When these investments failed to reduce overall check processing costs, a consulting team was formed to define the breakthrough opportunities and best-in-class management practices needed to restructure under performing operations. By using updated scheduling criteria reflecting current business conditions and more fully exploiting imaging and branch reporting software, the consulting team successfully developed and implemented interfacing tools responsible for significant cost savings in check processing operations.
Related Content
|
Highly Available Database Management Systems
Wenbing Zhao
(2009).
Encyclopedia of Information Science and Technology, Second Edition
(pp. 1733-1737).
View Details
View Sample PDF
|
|
Novice's Performance and Satisfaction Improvement Through Expert Decision Support Usage
Lucila Perez, Michel Plaisent, Prosper Bernard and Lassana Maguiraga
(2004).
Advanced Topics in Information Resources Management, Volume 3
(pp. 163-182).
View Details
View Sample PDF
|
|
Social Construction of Information Technology Supporting Work
Isabel Ramos and Daniel M. Berry
(2006).
Cases on Information Technology: Lessons Learned, Volume 7
(pp. 36-52).
View Details
View Sample PDF
|
|
Scheduling Large and Complex IT Projects Using Sliding-Frame Approach
Yuval Cohen, Arik Sadeh and Ofer Zwikael
(2013).
Perspectives and Techniques for Improving Information Technology Project Management
(pp. 173-185).
View Details
View Sample PDF
|
|
Natural Language Parsing: New Perspectives from Contemporary Biolinguistics
Pauli Brattico and Mikko Maatta
(2009).
Open Information Management: Applications of Interconnectivity and Collaboration
(pp. 158-175).
View Details
View Sample PDF
|
|
|