An Empirical Application of the DeLone and McLean Model to Examine Factors for E-Government Adoption in the Selected Districts of Tanzania

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Author(s): Mercy Mlay Komba (University of South Africa, South Africa)and Patrick Ngulube (University of South Africa, South Africa)
Copyright: 2015
Pages: 12
Source title: Emerging Issues and Prospects in African E-Government
Source Author(s)/Editor(s): Inderjeet Singh Sodhi (St. Wilfred's Post Graduate College–Jaipur, India)
DOI: 10.4018/978-1-4666-6296-4.ch009

Keywords: Electronic Government / Government & Law / Information Science Reference

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Abstract

This study tests the model of information system success proposed by DeLone and McLean using data that was collected in three selected districts of Tanzania. A survey was administered to elicit factors for e-government adoption in Tanzania using the DeLone and McLean model of information system success. The results of multiple linear regressions indicate that system quality significantly influences e-government adoption in Tanzania. In light of these findings, researchers should conduct a similar study using other different models of e-government adoption in order to identify more factors that influence e-government adoption in Tanzania. Policy makers and e-government project teams should consider system quality as a barrier to e-government adoption and hence find ways of ensuring easy-to-use and easy-to-learn systems in order to facilitate e-government adoption within the country.

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An Empirical Application of the DeLone and McLean Model to Examine Factors for E-Government Adoption in the Selected Districts of Tanzania

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