ALSA CHINA: Knowledge Management and Drivers of Development and Innovation

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Author(s): Andrés Cosmen (ALSA CHINA, Hong Kong)
Copyright: 2012
Pages: 6
Source title: Knowledge Management and Drivers of Innovation in Services Industries
Source Author(s)/Editor(s): Patricia Ordóñez de Pablos (Universidad de Oviedo, Spain)and Miltiadis D. Lytras (Effat University, Saudi Arabia)
DOI: 10.4018/978-1-4666-0948-8.ch001

Keywords: Business & Management / Entrepreneurship & Innovation / Information Science Reference / Knowledge Management

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Abstract

ALSA began its operations in China in 1984, at the beginning of China´s policy of economic opening to the outside world. In order to become one of the companies of reference in the field of road passenger transport in China, ALSA has made a long process of adaptation of its business management to the characteristics of the country, including the establishment of a knowledge management system

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ALSA CHINA: Knowledge Management and Drivers of Development and Innovation

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