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Actor-Network Theory and Adoption of E-Commerce in SMEs
Abstract
Just because e-commerce technologies seems like useful tools that may assist a small to medium enterprise (SME) in doing its business better, it does not necessarily follow that these technologies will be adopted by this business. The implementation of an e-commerce system in an SME necessitates change in the way the business operates, and so should be considered as an innovation and studied using innovation theory.
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