Description
Organizations have traditionally focused on competitive advantage strategies to improve their companies. However, new research points to the evaluation of employees’ thoughts and emotions in the workplace in order to help shape organizational culture in a way that could react, adapt, and evolve to external changes with speed and efficiency.
Emotion-Based Approaches to Personnel Management: Emerging Research and Opportunities provides conceptual frameworks, analysis, and discussion of the issues concerning organizational behavior through the lens of organizational culture and emotions. The content within this publication examines diversity, consumer behavior, and emotional intelligence and is designed for managers, human resources officers, business professionals, academicians, students, and researchers.
Author's/Editor's Biography
Sara Fazzin
Sara Fazzin is what she calls a pastor of skills in the fields of education, innovation, creativity and strategic management. In 2013 Sara was awarded the Doctorate of Management and Business Administration by “G. D’Annunzio” Department of Business Studies, Chieti, Italy. On October 2016, she completed the PG CHEP Programme at Essex University, UK, where she worked since 2013. During some formative experiences as practitioner, mainly as CEO and Head of HR in different Italian firms, Sara continued her academic research in a multi-disciplinary approach, with publications in the areas of organisational theory, knowledge management, artificial intelligence and emotion in the workplace. A proud Fellow of the Higher Education Academy in UK (FHEA) and an editorial member of the international journal IJKM, Sara is the Dean of the Faculty of Business and Management at NCI University in London, where she leads undergraduate and postgraduate programmes in management and innovation. Dedicated to technology, innovation and creativity in the workplace, Sara enjoys to spend time with her students, debate about the latest tech breakthrough and engage peers and colleagues from everywhere in the future of higher education.