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Success of IT Deployment: The Role of IT Investment Consistency
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Author(s): Tomi Dahlberg (School of Business, Åbo Akademi University, Turku, Finland & School of Economics, Aalto University, Helsinki, Finland), Hannu Kivijärvi (School of Business, Aalto University, Helsinki, Finland)and Timo Saarinen (School of Business, Aalto University, Helsinki, Finland)
Copyright: 2015
Volume: 6
Issue: 1
Pages: 17
Source title:
International Journal of IT/Business Alignment and Governance (IJITBAG)
Editor(s)-in-Chief: Wim Van Grembergen (University of Antwerp – Antwerp Management School, Belgium), Steven De Haes (University of Antwerp – Antwerp Management School, Belgium)and Lazar Rusu (Department of Computer and Systems Sciences, Stockholm University, Stockholm, Sweden)
DOI: 10.4018/IJITBAG.2015010102
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Abstract
IT business value (ITBV) research generally state that various “good” IT management and IT governance practices influence positively IT deployment success and organizational performance. This has proved hard to verify empirically. For this study, the authors analyzed factors that influence IT deployment success. First, the authors identified potential factors, then hypothesized about the relationships among and between the factors and finally integrated the hypotheses into a research model. The authors then empirically evaluated the hypotheses and the entire research model. Special attention was placed on the Business-IT alignment, IT management and the consistency of IT investments in relation to the cyclical behavior of the economy. The consistency of IT investment is a novel factor introduced in this study to the ITBV research. The authors used survey data of 212 responses collected from CxOs during an economic recession. Empirical results confirmed that all research model factors impacted positively on IT deployment success.
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