A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues

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Author(s): Evellin Cardoso (Federal University of Espírito Santo, Brazil), João Paulo A. Almeida (Federal University of Espírito Santo, Brazil), Renata S. S. Guizzardi (Federal University of Espírito Santo, Brazil) and Giancarlo Guizzardi (Federal University of Espírito Santo, Brazil)
Copyright: 2011
Volume: 2
Issue: 2
Pages: 18
Source title: International Journal of Information System Modeling and Design (IJISMD)
Editor(s)-in-Chief: Giancarlo Guizzardi (Universidade Federal do Espírito Santo, Brazil), Paul Johannesson (Stockholm University), Joao Falcao e. Cunha (Universidade do Porto), Kurt Sandkuhl (The University of Rostock), Eric Dubois (Henri Tudor Public Research Center), Natalia Kryvinska, Marite Kirikova (Riga Technical University), Michael Petit (University of Namur), Gustavo Hector Rossi (Universidad Nacional de La Plata, CONICET), Jan Mendling (Humboldt University Berlin), Barbara Weber (University of Innsbruck), Corine Cauvet (Universite d-Aix-Marseille), Florian Matthes (Technische Universität München), Terry Halpin (LogicBlox), Haralambos Mouratidis (University of East London, Barking Campus), Erik Proper (Public Research Centre - Henri Tudor), Olly Gotel (Pace University New York), Christian Kop (Universität Klagenfurt), John Krogstie (Norwegian University of Science and Technology), Lina Nemuraite (Kaunas University of Technology), Eric Yu (University of Toronto), William Song (Dalarna University, Sweden), Raimundas Matulevicius (University of Tartu), Arnon Sturm (Ben-Gurion University of the Negev), Marko Bajec (University of Ljubljana), Oscar Pastor (Technical University of Valencia), Lin Liu (Tsinghua University), Matti Rossi (Helsinki School of Economics), Pnina Soffer (University of Haifa), Xavier Franch (Universitat Politecnica de Catalunya), Selmin Nurcan (CRI-University of Sorbonne), Claudio Pinhanez (IBM Research Center), Mark Grechanik (University of Illinois at Chicago, USA), Gottfried Vossen (University of Muenster), Hans Weigand (Tilburg University), Stijn Hoppenbrouwers (Radboud University Nijmegen), Martine Collard (Université des Antilles et de la Guyane – UFR SEN), Carles Farre (Universitat Politècnica de Catalunya - UPC, Spain), Rodney Clarke (University of Wollongong), Camille Salinesi (Centre de Recherche en Informatique (CRI)), Andreas Opdahl (University of Bergen), Didar Zowghi (University of Technology, Sydney), Leszek Maciaszek (Macquarie University), Janis Stirna (Stockholm University), Johann Eder (Alps Adria University Klagenfurt, Austria), Antonia Albani (University of St. Gallen), Pericles Loucopoulos, Jolita Ralyte (University of Geneva), Michele Missikoff (LEKS, IASI - CNR), Mathias Ekstedt (Royal Institute of Technology), Francois Pinet (Cemagref - Clermont Ferrand), Naveen Prakash, Geert Poels (Ghent University), Marc Lankhorst (Telematica Institut) and Remigijus Gustas (Karlstad University, Sweden)
DOI: 10.4018/jismd.2011040101
ISSN: 1947-8186
EISSN: 1947-8194

Keywords: Computer Science and Information Technology / Information Science Reference / Systems & Software Design / Systems and Software Engineering

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Abstract

While traditional approaches in business process modeling tend to focus on “how” the business processes are performed (adopting a behavioral description in which business processes are described in terms of procedural aspects), in goal-oriented business process modeling, the proposals strive to extend traditional business process methodologies by providing a dimension of intentionality to business processes. One of the key difficulties in enabling one to model goal-oriented processes concerns the identification or elicitation of goals. This paper reports on a case study conducted in a Brazilian hospital, which obtained several goal models represented in i*/Tropos, each of which correspond to a business process also modeled in the scope of the study. NFR catalogues were helpful in goal elicitation, uncovering goals that did not come up during previous interviews prior to these catalogues’ use.

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A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues

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