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Issues in Electronic Procurement Project Implementation in Local Government
Abstract
Implementing an e-procurement system is a challenge for local government; however, lessons learned through the identification of these challenging issues allow local government ICT project managers to checklist these issues and ensure a successful e-procurement system rollout in their respective organization. For this study, qualitative research design and analyses were used to identify and rank the emergent issues. Through pattern-coding analyses of the interview transcriptions, twelve key issues emerged to be found as the common barriers of successful e-procurement rollout. In this regard, the author’s research is significant given that the return of investment is crucial to a local government’s administrative functions as well as for effective and efficient service delivery.
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