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Inclusion of Social Subsystem Issues in IT Investment Decisions: An Empirical Assessment
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Author(s): Sherry D. Ryan (University of North Texas, USA)and Michael S. Gates (University of North Texas, USA)
Copyright: 2004
Volume: 17
Issue: 1
Pages: 18
Source title:
Information Resources Management Journal (IRMJ)
Editor(s)-in-Chief: George Kelley (University of Massachusetts, USA)
DOI: 10.4018/irmj.2004010101
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Abstract
Researchers have attempted to augment the traditional cost/benefit analysis model used in the IT decision process. However, frequently social subsystem issues are inadequately considered. Survey data, collected from a U.S. sample of 200 executives, provides an empirical assessment of how these issues compare with other IT decision criteria given differing decision types. The social subsystem issues considered most important by decision makers are also identified and the manner by which they consider these issues is investigated.
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