IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

“Do-it-Yourself Justice”: Considerations of Social Media use in a Crisis Situation: The Case of the 2011 Vancouver Riots

“Do-it-Yourself Justice”: Considerations of Social Media use in a Crisis Situation: The Case of the 2011 Vancouver Riots
View Sample PDF
Author(s): Caroline Rizza (Economics Management and Social Sciences Department, Telecom ParisTech - Institut Mines Telecom, Paris, France), Ângela Guimarães Pereira (JRC, European Commission, Ispra, Italy)and Paula Curvelo (University of Lisbon, Lisbon, Portugal)
Copyright: 2014
Volume: 6
Issue: 4
Pages: 18
Source title: International Journal of Information Systems for Crisis Response and Management (IJISCRAM)
Editor(s)-in-Chief: Víctor Amadeo Bañuls Silvera (Universidad Pablo de Olavide, Spain)and Murray E. Jennex (San Diego State University, USA)
DOI: 10.4018/IJISCRAM.2014100104

Purchase


Abstract

In June 2011, during the ice hockey Stanley Cup, as the Vancouver Canucks were losing, riots started in downtown Vancouver. Social media were used to communicate between authorities and citizens, including the rioters. The media reporting on these events framed these communications within different narratives, which in turn raised ethical considerations. The authors identify and reflect upon ideas of justice, fairness, responsibility, accountability and integrity that arise in the media stories. In addition they investigate (1) the “institutional unpreparedness” of the Vancouver police department when receiving such quantity of material and dealing with new processes of inquiry such material requires; (2) the “unintended do-it-yourself-justice”: the shift from supporting crisis responders to social media vigilantes: citizens overruling authorities and enforcing justice on their own terms and by their own means through social media and; (3) the “unintended do-it-yourself-society” supported by the potential-of social media's use for prompting people to act.

Related Content

Subhankar Dhar, Jerry Zeyu Gao. © 2023. 22 pages.
O'Neil G. Blake, Eric Russell. © 2023. 15 pages.
Mai Do, Jannette Diep, NhuNgoc K. Pham. © 2023. 14 pages.
Chayanee Wongsuriyanan, Shoji Tsuchida. © 2023. 14 pages.
Agnes Kalekye Kithikii, Edward Musungu Mugalavai, Samuel Soita China. © 2023. 19 pages.
Mahdi Nasereddin, Michael Bartolacci, Joanne C. Peca, Edward J. Glantz, Galen Grimes, Tyler Verlato. © 2023. 16 pages.
Byunggi Choi, Tony McAleavy, Alina Mizell. © 2022. 15 pages.
Body Bottom