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Business/IT Alignment through IT Governance Patterns in Portuguese Healthcare
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Author(s): Ruben Pereira (Department of Computer Science, Instituto Superior Técnico, Universidade de Lisboa, Lisboa, Portugal), Miguel Mira da Silva (Department of Computer Science, Instituto Superior Técnico, Universidade de Lisboa, Lisboa, Portugal)and Luís Velez Lapão (Collaborating Center for Health Workforce Policy and Planning, Instituto de Higiene e Medicina Tropical, Universidade Nova de Lisboa, Lisboa, Portugal)
Copyright: 2014
Volume: 5
Issue: 1
Pages: 15
Source title:
International Journal of IT/Business Alignment and Governance (IJITBAG)
Editor(s)-in-Chief: Wim Van Grembergen (University of Antwerp – Antwerp Management School, Belgium), Steven De Haes (University of Antwerp – Antwerp Management School, Belgium)and Lazar Rusu (Department of Computer and Systems Sciences, Stockholm University, Stockholm, Sweden)
DOI: 10.4018/ijitbag.2014010101
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Abstract
The pervasive use of technology in organizations to address the increased services complexity has created a critical dependency on information technology (IT) that calls to a specific focus on IT Governance (ITG). However, determining the right ITG mechanisms remains a complex endeavor. This paper uses Design Science Research and proposes an exploratory research by analyzing ITG case studies to elicit possible ITG mechanisms patterns. Six interviews were performed in Portuguese healthcare services organizations to assess the ITG practices. The goal of the authors is to build some theories (ITG mechanisms patterns), which will guide healthcare services organizations about the advisable ITG mechanisms given their specific context. The authors also intend to elicit conclusions regarding the most relevant ITG mechanisms for Portuguese healthcare services organizations. Additionally, a comparison is made with the financial industry to identify improvement opportunities. The authors finish the paper with limitations, contribution and future work.
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