IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Yen Teng Cheam

Cheam Yen Teng holds an MBA from University Malaya and a Technology Management degree from UTeM. Over six years in digital product and project management across e-commerce, finance, and telco inspired her MBA research on e-service quality’s effect on e-wallet customer loyalty in Malaysia, yielding valuable actionable industry insights.
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